Care Coordination Mobile Platform with EHR Integration

 

A state-of-the-art mobile platform provided MDACC’s patients access to personal health reports, breakthrough researches/studies, care guides and more

 
Features
Access to Patient Health Records
Guide to MDA Institute leveraging indoor mapping, providing access to address book, notes etc.
On-demand access to educational content (pdf, video etc.)
Notifications and news updates
Hassle-free appointment scheduling
Personal messaging between patient and doctor

The Need:

Anytime, anywhere personal health management solution

  • Develop a personal health management and self-help solution to empower cancer patients and their families
  • Augment on-premises care coordination and patient care services

Endeavour Solution:

Greater transparency and accessibility by mobile-enabling patient care services

  • After evaluating various development approaches, we adopted the Native approach to allow future integrations
  • Developed an internal guide to the cancer center providing patients access to floor maps, important contacts, hospital bulletin boards and more
  • Implemented a ‘Connect With Us’ module for patients to stay connected with the center on various social media channels
  • A token authentication layer was implemented to ensure confidentiality of patient data, preventing information from being stored on the device, except for the notes created by the patients themselves
  • Enabled an auto-lock after 20 mins of inactivity, post which a service login was made mandatory

Client Outcome:

Enhanced customer-satisfaction and patient loyalty

  • Won the Silver Award at the Web Health Awards – Mobile
  • Simplified the appointment-scheduling process by integrating the solution with the doctor’s schedule and facilitating the appointment booking process
  • Enhanced the level of patient services provided
  • Integrating social sharing for news and events, further augmented end-user experience

See in Action:

Check the appstore

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