Architected a Real-Time Business Process Monitoring Solution For a Top Financial Services Company In South Africa

 

Rank Merchant Bank (RMB) is a diversified financial services brand in South Africa specializing in Investment Banking services. RMB selected Endeavour as their mobility partner to build mobile dashboards for critical systems management of investment banking platform called Calypso. The solution helps operations, support and back office staff with a tool to monitor trading applications, queues, system resources while they are on the move and provide them a capability to Act-On the information.

Endeavour Value Add

  • Seamless and secure integration with the front and back office environments
  • Flexible application architecture to adapt to newer BlackBerry models.
  • Custom security model implemented within BES
  • Provided the ability to monitor system health parameters such as CPU, memory, network latency, cache, events, queues and cloud systems, as well as real-time updates of trades in various event queues
 

Client Outcome

  • Empowered support and back-office staff, to take action, while on the move
  • Ensured prevention of system down-time, which could have led to a irrevocable dent in the organization’s reputation and substantial financial losses
  • Improved the security of sensitive Enterprise data
  • The intuitive dashboard UI made it easy for stakeholders across the board, from senior executives to support staff, to interpret and make quicker decisions
 
Features

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